Calm Estate — Short-Term Rental Terms & Conditions

Contracting companies and properties

These terms apply to bookings for the following properties:

Calm Estate AB, Swedish organisation number 559192-7180:

  • The Cliff

  • The Villa (Villa Vegby)

  • The Nabbe (Villa Nabben)

  • Alhammar

Camp Resort Bockaberg AB, Swedish organisation number 559296-9371:

  • Ladhus One

  • Ladhus Two

  • The Beach

The postal address of both companies is Slottsberget 22, 417 57 Göteborg, Sweden.
Booking enquiries: team@calm.estate.

In these terms, “CE” means the company responsible for the property booked, as listed above. For a new booking, your contracting company is the company listed above for the property booked. Any offer covering properties supplied by both companies must identify which company supplies each property before you confirm the booking.

Existing bookings remain subject to the contracting party and conditions already agreed. This update does not transfer an existing booking to another company or replace individually agreed conditions.

1. Formation of Contract

A booking is only considered legally binding once:

  • CE has issued a written booking confirmation, and

  • The required prepayment has been received in full.

Any prior communication, including inquiries, offers, or statements of intent, does not constitute a binding agreement.

2. Scope of Rental & Exclusivity

The rental covers the property, buildings, facilities and areas expressly included in your booking confirmation. Exclusive use applies to the areas reserved exclusively for your booking. Shared areas and any excluded buildings or staff accommodation are identified in the booking information. Booking one house does not by itself include other houses on the same site.

3. Booking & Capacity

The property is rented as a whole.

The maximum number of guests is limited to the agreed bed capacity.

Any increase in guest numbers requires prior written approval from CE.

4. Check-in & Check-out

The check-in and check-out times below apply unless different times have been expressly agreed for your booking. Any agreed early access or late check-out will be stated in your booking confirmation.

  • Check-in: from 4:00 PM

  • Check-out: by 10:00 AM

Early check-in or late check-out is subject to availability and may incur additional charges.

Access details will only be provided after:

  • full payment has been received, and

  • any security deposit required for your booking has been paid or pre-authorised as agreed.

5. Payments

  • A 50% prepayment is required to secure the booking.

  • The remaining balance is due 60 days before arrival.

  • Bookings made within 60 days require full payment upfront.

The deposit is due upon receipt of our written booking confirmation and payment instructions. If payment remains outstanding after a written reminder and a reasonable final deadline, we may release the reserved dates or cancel the booking by written notice. Our decision to wait does not itself extend the payment deadline or waive this right. A different payment schedule expressly agreed for the booking takes precedence.

All payments are non-refundable unless otherwise stated in these terms.

6. Cancellation by the Tenant

  • More than 4 weeks before arrival:

    Prepayments are non-refundable but may be converted into a credit valid for 3 years (minus a 5% administration fee).

  • Less than 4 weeks before arrival:

    100% of the booking amount is due.

CE will make reasonable efforts to re-rent the property. If successful, CE may reduce the cancellation cost at its discretion.

7. Cancellation by CE

CE may terminate the agreement if:

  • payment obligations are not met in accordance with Section 5, or

  • the tenant breaches contractual terms in a material way.

In such cases, CE reserves the right to claim damages for financial losses.

8. Force Majeure

In case of events beyond reasonable control (e.g., natural disasters, government restrictions), both parties are released from their obligations.

Payments made may be converted into a credit for future bookings. No refunds are guaranteed.

9. Guest Policy & Events

  • Overnight stays are limited to the agreed number of guests.

  • Day visitors are permitted within reasonable limits.

Events (including weddings, celebrations, or commercial gatherings) require explicit written approval and may be subject to additional conditions and fees.

10. Use of Property

The tenant agrees to:

  • comply with all house rules

  • use the property responsibly

  • avoid disturbances to neighbors

CE reserves the right to remove guests violating these terms without refund.

11. Utilities

Utility costs are included under normal usage.

CE reserves the right to charge additional costs for excessive or unreasonable consumption, based on:

  • standard usage benchmarks

  • documented meter readings

12. Security Deposit

A security deposit of €300 is required unless a different amount, or no security deposit, has been expressly agreed for your booking. The applicable amount and any card pre-authorisation will be stated in your booking offer or checkout and booking confirmation.

The tenant remains fully liable for all damages exceeding the deposit amount.

The deposit may be used for:

  • damages

  • excessive cleaning

  • unauthorized guests

  • late check-out

Refund will be made within 7 days after inspection.

13. Condition & Handover

The property is provided in clean and functional condition.

The tenant must return the property in the same condition, except for normal wear.

Even if cleaning services are booked, the tenant must:

  • remove personal belongings

  • dispose of trash

  • clean kitchen areas

Failure may result in additional charges.

14. Liability

The tenant is fully liable for all damages caused by:

  • themselves

  • their guests

  • associated third parties

CE is liable only in cases of:

  • intent

  • gross negligence

  • personal injury

CE is not responsible for lost, stolen, or damaged personal belongings.

15. Insurance

CE maintains liability insurance.

The tenant is responsible for maintaining adequate personal liability insurance.

16. Noise & Conduct

Quiet hours apply from 10:00 PM to 7:00 AM.

Excessive noise, amplified music, or disruptive behavior is not permitted.

17. Smoking, Substances & Safety

  • Smoking is prohibited indoors

  • Illegal substances are strictly prohibited

  • Alcohol must be consumed responsibly

Violations may result in immediate termination without refund.

18. Parking

Approximately five parking spaces are available per house.

Additional parking requires approval.

19. Maintenance & Emergencies

Tenants must report:

  • urgent issues immediately

  • non-urgent issues promptly

Failure to report may increase liability.

20. Data Protection

Both parties comply with applicable GDPR regulations.

21. Branding & Commercial Use

Temporary signage is allowed with prior approval and must be removed without damage.

22. No-Show

In case of no-show, the full booking amount remains payable.

23. Governing Law & Jurisdiction

This agreement is governed by Swedish law.

Disputes will be handled by the courts competent under applicable law. Nothing in these terms limits any mandatory consumer rights.

24. Final Provisions

This document constitutes the entire agreement.

Amendments must be made in writing.

If any provision is invalid, the remaining provisions remain unaffected.